Terms of Service

These terms describe what you're agreeing to when you use Hewmark to map, dismantle, rebuild, document, certify, or verify salvaged structural timber — across the field capture system, the spatial digital twin, and the provenance registry. We've tried to write them the same way we write everything else here — plainly, and without hiding the parts that matter in dense paragraphs.

1. What Hewmark is (and isn't)

Hewmark is a field system and provenance registry for salvaged structural timber. It has three parts that share one record:

• Field. A phone-based capture tool that maps a structure member-by-member as it's taken down, building a spatial digital twin that records each timber's exact slot (wall, course, position), sequences the teardown and reassembly, and lets a crew scan any beam at the new site to see where it goes and whether it can be placed yet.
• Registry. Signed, tamper-evident records of each member's identity, measurements, photographs, and custody history, chained so nothing can be quietly altered — and independently verifiable by anyone.
• Papers. Documentation drawn from that record for insurance, heritage, and LEED reuse-credit files, plus a dealer dashboard for lots, status, and verify activity.

2. Accounts and eligibility

You must be at least 18 and able to form a binding contract to create a Hewmark account. You are responsible for your account's security, including your device's signing key (see §5).

3. What you're representing when you certify a member

When you sign and submit a provenance event, you are personally attesting — under your own cryptographic identity, permanently and publicly checkable — that the information in it is accurate to the best of your knowledge. Certification of a member requires meeting documented minimums (multiple distinct photographs, complete measurements, species, and a source-structure statement) before Hewmark will issue a certificate; submitting information you know to be false is a violation of these terms and may result in account termination.

4. Fees, credits, and refunds

Certification is billed per-lot or via subscription credits, per the pricing displayed at time of purchase. Per-lot and credit purchases are refundable within 14 days of purchase, provided the lot has not yet been certified. Once a certificate is issued and its public verify page is live, that service has been delivered and the fee is non-refundable — but the certificate and its verify page remain live and checkable regardless of future payment status; we never hold provenance data hostage to a subscription. Subscriptions can be canceled at any time and stop at the end of the current billing period; partial periods are not refunded. Founding Pilot slots are refundable any time before your white-glove session begins. To request a refund or cancel, contact [email protected].

5. Your signing key

Your device generates its own cryptographic signing key. Hewmark never receives, stores, or has any way to reconstruct your private key. This means:

• You are solely responsible for backing up your recovery phrase.
• If you lose your key without a backup, we cannot recover it or re-issue it as "you" — you would need to establish a new signing identity for future certifications.
• Events already signed with a lost key remain valid and verifiable forever; losing the key only prevents signing new events with that identity.

6. Data permanence

Certified provenance records and their public verify pages are designed to persist indefinitely, including after account closure or non-payment. You may export your complete registry at any time. See our Privacy Policy for what we collect, why, and your rights around it.

7. Prohibited use

• Submitting knowingly false provenance information.
• Using Hewmark to launder or misrepresent the origin of illegally salvaged material.
• Attempting to circumvent, forge, or tamper with the signature or chain-integrity mechanisms.
• Reselling or redistributing access to the service without our consent.

8. Disclaimers and limitation of liability

Hewmark is provided "as is." To the maximum extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any structural, financial, or legal outcome arising from reliance on the underlying physical material itself — a certificate speaks to custody and identity, never to fitness for any use. Our total liability for any claim arising from the service is limited to the fees you paid us in the twelve months preceding the claim.

9. Termination

You may stop using Hewmark at any time; export your data first if you want a local copy. We may suspend or terminate accounts that violate §7. As stated in §6, termination does not remove already-issued certificates from public verifiability.

10. Governing law

These terms are governed by the laws of the State of Oklahoma, USA, without regard to its conflict-of-laws rules. Any dispute arising from these terms or your use of Hewmark will be brought in the state or federal courts located in Oklahoma, and you consent to that jurisdiction.

11. Changes to these terms

If these terms change materially, we will update the date above and notify registered dealers by email before the changes take effect.

12. Contact

Localhouse Designs LLC (d/b/a Hewmark), Oklahoma, USA — [email protected]